Privacy Policy
Last updated: November 8, 2026
This Privacy Policy explains how FLUXXIO LLC (“we”, “us”, “our”) collects, uses, shares and protects information when you use our website and mobile applications (together, the “Apps”). It also explains the choices and rights you have. By using the Apps, you acknowledge the practices described in this policy.
1. Information we collect
- Information you provide: such as your name and email address when you contact support, sign up for updates, or create an account in an App (where available).
- Content you create: information you enter into an App while using its features. Where possible, this is stored only on your device.
- Usage and device data: information like device model, operating system version, language, app version, crash reports, performance data and app interactions, used to keep the Apps working and improve them.
- Purchase data: in‑app purchases are processed by Apple or Google. We receive confirmation of a purchase (such as the product and transaction status) but do not receive or store your payment card details.
- Permissions‑based data: if you grant an App access to features like your camera, photos, location or notifications, the App uses that access only to provide the related feature. You can change permissions at any time in your device settings.
- Website data: our website does not use advertising cookies. Our hosting provider may process basic technical information such as IP address and browser type to deliver and secure the site.
2. How we use information
- To provide, maintain and improve the Apps
- To process and verify in‑app purchases and subscriptions
- To respond to support requests and communicate with you
- To diagnose crashes, fix bugs and monitor performance
- To understand how features are used so we can make them better
- To protect the security and integrity of the Apps and prevent fraud or abuse
- To comply with legal obligations and enforce our Terms of Service
We do not use your information to make decisions that produce legal or similarly significant effects on you based solely on automated processing.
3. Legal bases for processing (EEA/UK users)
If you are in the European Economic Area or the United Kingdom, we process personal data on the following legal bases: to perform our contract with you (providing the Apps), our legitimate interests (such as improving and securing the Apps), your consent (for example for optional analytics or advertising, where used), and compliance with legal obligations. You may withdraw consent at any time without affecting processing carried out before withdrawal.
4. Third‑party services
Our Apps may use third‑party services (for example app store platforms, cloud hosting, analytics, crash reporting or advertising providers) that collect information under their own privacy policies. Where an App uses such services, they will be described in that App's store listing privacy details. Where required by law or platform rules (such as Apple's App Tracking Transparency), we will ask for your consent before such data is collected.
5. Data sharing
We do not sell your personal information, and we do not share it for cross‑context behavioral advertising without your consent. We only share information:
- With service providers who help us operate the Apps, under contracts that require them to protect your information
- When required by law, regulation, legal process or a valid government request
- To protect the rights, safety and property of our users, FLUXXIO LLC or others
- In connection with a merger, acquisition or sale of assets, in which case we will notify you as required by law
- With your consent or at your direction
6. International data transfers
FLUXXIO LLC is based in the United States, and our service providers may process information in other countries. When we transfer personal data from the EEA, UK or other regions with data transfer restrictions, we rely on appropriate safeguards such as Standard Contractual Clauses.
7. Data retention & deletion
We keep information only as long as needed for the purposes described above, or as required by law. Support emails are kept for as long as necessary to resolve your request and maintain records. You can request access to or deletion of your data at any time by emailing contact@fluxxio.com. Where an App offers an account, you can also delete it from within the App.
8. Children's privacy
Our Apps are not directed to children under 13 (or the minimum age required in your country), and we do not knowingly collect personal information from them. If you believe a child has provided us with personal information, please contact us and we will delete it.
9. Security
We use reasonable technical and organizational measures to protect information, including encrypted connections, access controls and secure development practices. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
10. Your rights
Depending on where you live (for example the EU/UK under GDPR or California under CCPA/CPRA), you may have the right to:
- Access the personal data we hold about you and receive a copy
- Correct inaccurate or incomplete data
- Delete your data
- Restrict or object to certain processing
- Data portability
- Withdraw consent where processing is based on consent
- Lodge a complaint with your local data protection authority
To exercise these rights, contact us at contact@fluxxio.com. We may need to verify your identity before responding. We will not discriminate against you for exercising your rights.
11. California residents
If you are a California resident, you have the right to know what categories of personal information we collect, use and disclose; to request deletion and correction; and to opt out of the sale or sharing of personal information. We do not sell personal information and have not done so in the past 12 months.
12. Changes to this policy
We may update this policy from time to time. Changes will be posted on this page with a new “Last updated” date. If changes are significant, we will provide additional notice, for example in the App.
13. Contact
If you have questions about this Privacy Policy or our data practices, contact us at:
FLUXXIO LLC
123 Street Address, City, ST 00000, United States
contact@fluxxio.com